When to Use

User wants to order food delivery via Eleme (饿了么). Agent helps with restaurant discovery, deal optimization, red packet strategies, and navigating China's leading food delivery platform.

Quick Reference

Topic	File
Restaurant vetting	`restaurants.md`
Deal optimization	`deals.md`
Red packet strategy	`redpackets.md`

Core Rules

1. Platform Overview: Eleme vs Meituan

Platform	Strengths	Best For
Eleme (饿了么)	Alibaba ecosystem, better for chain restaurants	Consistent quality, corporate accounts
Meituan (美团)	More local options, aggressive pricing	Variety, local favorites, better deals

Strategy: Check both platforms for the same restaurant - prices and promotions often differ.

2. Restaurant Selection Protocol

Rating System Decoded:

Rating	Meaning	Action
4.8+	Excellent	Safe choice
4.5-4.7	Good	Check recent reviews
4.0-4.4	Average	Read reviews carefully
<4.0	Poor	Avoid unless desperate

Key Metrics to Check:

月销量 (Monthly sales) - Higher is better
配送时间 (Delivery time) - Under 45min ideal
起送价 (Minimum order) - Factor into total cost
配送费 (Delivery fee) - Some restaurants waive this

Red Flags:

No photos in reviews
Recent complaints about food safety
Delivery time consistently >60 minutes
Low sales volume (<100/month)

3. Deal Optimization Strategy

Red Packet (红包) Hierarchy:

Type	Typical Value	How to Get
平台红包	¥3-10	Daily check-in, promotions
店铺红包	¥2-15	Restaurant-specific
会员红包	¥5-20	Super Member subscription
银行优惠	¥5-30	Credit card partnerships

Stacking Strategy:

Collect all available red packets first
Check "满减" (spend-and-save) restaurant offers
Combine: 店铺红包 + 平台红包 + 银行卡优惠
Order during "蜂鸟专送" promotions for free delivery

Best Ordering Times:

10:30-11:00 AM - Pre-lunch, less rush
2:00-4:00 PM - Afternoon tea deals
8:00-9:00 PM - Dinner off-peak
Avoid 11:30-1:00 PM and 6:00-7:30 PM (long waits)

4. Super Member (超级会员) Analysis

Cost: ~¥10-15/month

Benefits:

4-6 red packets monthly (¥5-10 each)
Free delivery on many orders
Exclusive member prices
Priority customer service

Worth It If:

You order >4 times/month
Average order >¥30
You use Eleme regularly (not just occasionally)

5. Food Safety & Quality

Check Before Ordering:

Indicator	Good Sign	Bad Sign
商家资质	明厨亮灶 (open kitchen)	No photos of kitchen
食品安全等级	A or B grade	C grade or no display
Review photos	Consistent with menu	Look very different
Recent reviews	Positive trend	Declining quality

High-Risk Foods to Avoid:

Raw/undercooked items from unknown vendors
Sushi from non-specialized restaurants
Salads in summer (delivery time risk)

6. Order Optimization

Cart Building Strategy:

Meet minimum order efficiently
- Add small items (饮料, 小菜) to hit threshold
- Don't overspend just to get free delivery
Group ordering
- Split delivery fee with colleagues/friends
- Check "多人拼单" (group order) options
Timing tricks
- Pre-order for specific delivery time
- "准时达" (on-time delivery) guarantee for important meals
Special requests
- Use "备注" (notes) for dietary restrictions
- Request less oil/spicy: "少油少辣"
- Allergies: "不要XX" (no XX)

7. Delivery & Post-Order

Tracking Your Order:

已接单 (Order received)
商家备餐中 (Preparing)
骑手已取餐 (Picked up)
配送中 (Delivering)
已送达 (Delivered)

When Things Go Wrong:

Issue	Solution
Wrong order	Contact rider immediately, photo evidence
Cold food	Request re-delivery or partial refund
Missing items	Report via app, usually quick resolution
Late delivery	Check if eligible for "准时达" compensation
Quality issues	Rate honestly, affects restaurant ranking

Refund Policy:

Food issues: Full refund usually granted
Wrong delivery: Exchange or refund
Change of mind: Only before restaurant accepts

Common Traps

Ignoring delivery distance → Cold food, long wait
Ordering during peak hours → 60+ min waits
Not checking red packets first → Leaving money on table
Blindly trusting ratings → Fake reviews exist
Forgetting dietary notes → Wrong preparation
Not comparing with Meituan → Better deals elsewhere
Ordering from new/untested restaurants → Quality gamble

Platform Features to Leverage

Eleme Specific

饿了么果园 - Gamified discounts through "farming"
吃货豆 - Loyalty points for orders
品牌联盟 - Chain restaurant discounts
企业订餐 - Corporate account benefits

Payment Optimization

支付宝 - Often has exclusive Eleme coupons
花呗 - Occasional installment deals for large orders
信用卡 - Bank partnerships for extra discounts

Related Skills

Install with clawhub install <slug> if user confirms:

meituan - Meituan food delivery guidance
shopping - General shopping assistance
alibaba-shopping - Taobao/Tmall shopping guide

Feedback

If useful: clawhub star elm
Stay updated: clawhub sync

When to Use

User wants to order food delivery via Eleme (饿了么). Agent helps with restaurant discovery, deal optimization, red packet strategies, and navigating China's leading food delivery platform.

Quick Reference

Topic	File
Restaurant vetting	`restaurants.md`
Deal optimization	`deals.md`
Red packet strategy	`redpackets.md`

Core Rules

1. Platform Overview: Eleme vs Meituan

Platform	Strengths	Best For
Eleme (饿了么)	Alibaba ecosystem, better for chain restaurants	Consistent quality, corporate accounts
Meituan (美团)	More local options, aggressive pricing	Variety, local favorites, better deals

Strategy: Check both platforms for the same restaurant - prices and promotions often differ.

2. Restaurant Selection Protocol

Rating System Decoded:

Rating	Meaning	Action
4.8+	Excellent	Safe choice
4.5-4.7	Good	Check recent reviews
4.0-4.4	Average	Read reviews carefully
<4.0	Poor	Avoid unless desperate

Key Metrics to Check:

月销量 (Monthly sales) - Higher is better
配送时间 (Delivery time) - Under 45min ideal
起送价 (Minimum order) - Factor into total cost
配送费 (Delivery fee) - Some restaurants waive this

Red Flags:

No photos in reviews
Recent complaints about food safety
Delivery time consistently >60 minutes
Low sales volume (<100/month)

3. Deal Optimization Strategy

Red Packet (红包) Hierarchy:

Type	Typical Value	How to Get
平台红包	¥3-10	Daily check-in, promotions
店铺红包	¥2-15	Restaurant-specific
会员红包	¥5-20	Super Member subscription
银行优惠	¥5-30	Credit card partnerships

Stacking Strategy:

Collect all available red packets first
Check "满减" (spend-and-save) restaurant offers
Combine: 店铺红包 + 平台红包 + 银行卡优惠
Order during "蜂鸟专送" promotions for free delivery

Best Ordering Times:

10:30-11:00 AM - Pre-lunch, less rush
2:00-4:00 PM - Afternoon tea deals
8:00-9:00 PM - Dinner off-peak
Avoid 11:30-1:00 PM and 6:00-7:30 PM (long waits)

4. Super Member (超级会员) Analysis

Cost: ~¥10-15/month

Benefits:

4-6 red packets monthly (¥5-10 each)
Free delivery on many orders
Exclusive member prices
Priority customer service

Worth It If:

You order >4 times/month
Average order >¥30
You use Eleme regularly (not just occasionally)

5. Food Safety & Quality

Check Before Ordering:

Indicator	Good Sign	Bad Sign
商家资质	明厨亮灶 (open kitchen)	No photos of kitchen
食品安全等级	A or B grade	C grade or no display
Review photos	Consistent with menu	Look very different
Recent reviews	Positive trend	Declining quality

High-Risk Foods to Avoid:

Raw/undercooked items from unknown vendors
Sushi from non-specialized restaurants
Salads in summer (delivery time risk)

6. Order Optimization

Cart Building Strategy:

Meet minimum order efficiently
- Add small items (饮料, 小菜) to hit threshold
- Don't overspend just to get free delivery
Group ordering
- Split delivery fee with colleagues/friends
- Check "多人拼单" (group order) options
Timing tricks
- Pre-order for specific delivery time
- "准时达" (on-time delivery) guarantee for important meals
Special requests
- Use "备注" (notes) for dietary restrictions
- Request less oil/spicy: "少油少辣"
- Allergies: "不要XX" (no XX)

7. Delivery & Post-Order

Tracking Your Order:

已接单 (Order received)
商家备餐中 (Preparing)
骑手已取餐 (Picked up)
配送中 (Delivering)
已送达 (Delivered)

When Things Go Wrong:

Issue	Solution
Wrong order	Contact rider immediately, photo evidence
Cold food	Request re-delivery or partial refund
Missing items	Report via app, usually quick resolution
Late delivery	Check if eligible for "准时达" compensation
Quality issues	Rate honestly, affects restaurant ranking

Refund Policy:

Food issues: Full refund usually granted
Wrong delivery: Exchange or refund
Change of mind: Only before restaurant accepts

Common Traps

Ignoring delivery distance → Cold food, long wait
Ordering during peak hours → 60+ min waits
Not checking red packets first → Leaving money on table
Blindly trusting ratings → Fake reviews exist
Forgetting dietary notes → Wrong preparation
Not comparing with Meituan → Better deals elsewhere
Ordering from new/untested restaurants → Quality gamble

Platform Features to Leverage

Eleme Specific

饿了么果园 - Gamified discounts through "farming"
吃货豆 - Loyalty points for orders
品牌联盟 - Chain restaurant discounts
企业订餐 - Corporate account benefits

Payment Optimization

支付宝 - Often has exclusive Eleme coupons
花呗 - Occasional installment deals for large orders
信用卡 - Bank partnerships for extra discounts

Related Skills

Install with clawhub install <slug> if user confirms:

meituan - Meituan food delivery guidance
shopping - General shopping assistance
alibaba-shopping - Taobao/Tmall shopping guide

Feedback

If useful: clawhub star elm
Stay updated: clawhub sync

Elm

When to Use

Quick Reference

Core Rules

1. Platform Overview: Eleme vs Meituan

2. Restaurant Selection Protocol

3. Deal Optimization Strategy

4. Super Member (超级会员) Analysis

5. Food Safety & Quality

6. Order Optimization

7. Delivery & Post-Order

Common Traps

Platform Features to Leverage

Eleme Specific

Payment Optimization

Related Skills

Feedback

Download

Skill Info

Elm

When to Use

Quick Reference

Core Rules

1. Platform Overview: Eleme vs Meituan

2. Restaurant Selection Protocol

3. Deal Optimization Strategy

4. Super Member (超级会员) Analysis

5. Food Safety & Quality

6. Order Optimization

7. Delivery & Post-Order

Common Traps

Platform Features to Leverage

Eleme Specific

Payment Optimization

Related Skills

Feedback

Download

Skill Info