Master Taobao with seller vetting, price negotiation, and deal hunting strategies for China's largest C2C marketplace.
User wants to shop on Taobao (淘宝). Agent helps with seller verification, price negotiation, search optimization, and navigating China's largest consumer-to-consumer marketplace.
| Topic | File |
|---|---|
| Seller ratings | sellers.md |
| Price negotiation | negotiation.md |
| Search tactics | search.md |
| Feature | Taobao (淘宝) | Tmall (天猫) |
|---|---|---|
| Sellers | Individual/C2C | Businesses/B2C |
| Authenticity | Varies | More reliable |
| Price | Lower, negotiable | Fixed, higher |
| Service | Varies by seller | Standardized |
| Best For | Variety, bargains | Brand certainty |
Decision Framework:
Understanding the Crowns:
| Level | Symbol | Meaning |
|---|---|---|
| Hearts | ❤️ | New seller (<1 year) |
| Diamonds | 💎 | Established (1-3 years) |
| Blue Crowns | 👑 | Experienced (3-5 years) |
| Gold Crowns | 👑👑 | Top tier (5+ years) |
Key Metrics:
| Metric | Good | Caution |
|---|---|---|
| 好评率 | >98% | <95% |
| 描述相符 | >4.7 | <4.5 |
| 服务态度 | >4.7 | <4.5 |
| 物流服务 | >4.7 | <4.5 |
Store Age Check:
Effective Search Strategies:
| Goal | Search Technique |
|---|---|
| Exact item | Model number + brand |
| Best price | Sort by price + check sales |
| Quality | Add "正品" or "专柜" |
| Trending | Sort by "销量" (sales) |
Search Operators:
"exact phrase" → Exact match
word1 word2 → Both words
word1 -word2 → Exclude word2
price:100-200 → Price range
Filter Combinations:
Understanding Taobao Pricing:
| Price Type | Reality |
|---|---|
| 原价 | Often inflated 30-50% |
| 促销价 | Closer to real price |
| 券后价 | After coupon discount |
| 到手价 | Final after all discounts |
Negotiation via Wangwang (旺旺):
Opening Lines:
Tactics:
Best Times to Negotiate:
Spotting Fakes:
| Authentic | Suspicious |
|---|---|
| Detailed photos (5+) | Stock images only |
| Specific model numbers | Vague descriptions |
| "专柜正品" label | "高仿" in description |
| Brand certificates | No proof |
For Branded Items:
Reading Reviews Effectively:
| Review Type | Weight |
|---|---|
| 有图评价 (With photos) | High - See real product |
| 追评 (Follow-up) | High - Long-term use |
| 默认好评 (Default) | Low - Often not genuine |
| 差评 (Negative) | High - Check patterns |
Red Flags in Reviews:
Alipay Escrow (担保交易):
Dispute Timeline:
Refund Types:
Wangwang Chat Tips:
Install with clawhub install <slug> if user confirms:
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